Value Stream Mapping is not only for the production function it applies equally to the sales process and to the major sales campaigns you tried to execute. By the theory of cause & effect; sales do not spring by luck or surprise there is a definite relationship with the value chain you have set in the sales process... OTHERWISE sales boys blame logistics and logistics in turn blame production and production blames purchase and purchase blames finance...
THE COMPANY IS NOT FIGHTING THE COMPETITION IT IS FIGHTING WITHIN ITSELF
